HSEQ

At MSO Logistics, HSEQ is not a department — it is our culture. From the moment a product enters one of our terminals to the moment it leaves, every decision, every action, and every process is governed by an uncompromising commitment to the health and safety of our people, the protection of the environment, the quality of our operations, and the security of our facilities. We do not simply comply with international HSEQ standards — we set the bar for what those standards should look like in practice.

As a Netherlands-based global tank terminal operator with facilities spanning Europe, Asia, and the Americas, MSO Logistics understands that the trust our clients, regulators, communities, and partners place in us is hard-earned and easily lost. That is why we invest relentlessly — in our systems, our infrastructure, our people, and our culture — to ensure that MSO Logistics remains the most safe, responsible, and quality-driven terminal operator in every market we serve.

Our HSEQ Certifications & Compliance Framework

MSO Logistics holds a comprehensive portfolio of internationally recognized certifications and operates in full compliance with the most stringent regulatory frameworks applicable to the global liquid bulk terminal industry. Our certifications are not decorations — they are the documented proof of our operational discipline, management rigor, and commitment to continuous improvement across every terminal in our global network.

• ISO 9001 — Quality Management System
• ISO 14001 — Environmental Management System
• ISO 45001 — Occupational Health & Safety Management System
• OHSAS 18001 — Occupational Health & Safety
• Seveso III / BRZO — Major Hazard Control
• ISPS — International Ship and Port Facility Security

Our Four HSEQ Pillars

I. Health & Safety — Our People Come First. Always.

The safety of our workforce, contractors, and visitors is the cornerstone of the MSO Logistics operational philosophy. We believe that every incident is preventable, and we back that belief with the systems, training, and leadership commitment to prove it. Our Health & Safety program is built on a foundation of proactive hazard identification and risk elimination, rigorous permit-to-work systems, comprehensive contractor safety management, behavior-based safety programs, and a transparent near-miss and incident reporting culture that drives learning and improvement at every level of our organization.

Our terminals conduct regular safety drills, emergency response exercises, and cross-site safety audits to ensure that our people are always prepared, always alert, and always protected. Our target is simple: zero harm, every day, at every site. We do not treat this as an aspiration — we treat it as an obligation.

II. Environmental Stewardship — Protecting the Planet Is Not Optional

MSO Logistics operates in some of the world’s most ecologically sensitive port environments, and we take that responsibility with the seriousness it demands. Our Environmental Stewardship program encompasses a comprehensive set of technical controls, management systems, and performance targets designed to minimize our environmental footprint across all operations and all terminals.

Our environmental infrastructure includes engineered secondary containment systems with a minimum 110% tank capacity across all sites, closed-loop vapor recovery and emissions control systems compliant with applicable national and EU regulations, advanced stormwater collection, treatment, and monitoring systems, soil and groundwater protection programs, waste minimization and circular economy initiatives, and continuous environmental performance monitoring against defined reduction targets.

MSO Logistics is also actively investing in the decarbonization of our terminal operations — implementing energy efficiency programs, transitioning to renewable energy sources where feasible, and aligning our long-term capital investment strategy with the goals of the Paris Agreement and applicable national net-zero commitments. The energy transition is the defining challenge of our era, and MSO Logistics is determined to be part of the solution.

III. Quality Assurance — Precision Is Our Promise

In the liquid bulk terminal industry, product quality is everything. A single quality failure can compromise an entire cargo, disrupt a client’s production process, and damage a commercial relationship built over years. At MSO Logistics, we leave absolutely nothing to chance. Our Quality Assurance program is designed to deliver verifiable, documented product integrity at every stage of the storage and handling cycle.

Our quality management infrastructure includes rigorous tank preparation, cleaning, and certification protocols prior to every product receipt, dedicated and clearly segregated product lines, pumps, and manifolds to eliminate cross-contamination risk, independent third-party sampling and laboratory analysis at receipt, storage, and dispatch, calibrated and regularly certified custody transfer metering systems, comprehensive product traceability documentation and digital inventory management, and structured non-conformance management and corrective action systems. When our clients entrust their product to MSO Logistics, they receive it back exactly as they expect it — on specification, on time, and fully documented.

IV. Security Management — Protecting Assets, People & Supply Chains

The security of MSO Logistics’ terminals, the products stored within them, and the people who work at them is a non-negotiable operational commitment. Our Security Management program is built on a risk-based, layered security architecture that addresses physical, cyber, and supply chain security threats across our entire global network.

Physical security measures at MSO Logistics terminals include 24/7 manned security operations, perimeter fencing and access control systems, CCTV surveillance with continuous monitoring, vehicle and personnel screening at all terminal access points, and strict visitor management protocols. Our ISPS-compliant Port Facility Security Plans define clear roles, responsibilities, and response procedures for all foreseeable security scenarios — from unauthorized access and product theft to maritime security incidents and terrorism threats.

MSO Logistics also maintains robust cybersecurity controls to protect our digital operational infrastructure, client data, and inventory management systems from unauthorized access and cyber threats — recognizing that in today’s interconnected logistics environment, digital security is as critical as physical security.

Contact Us Today to Learn more

For HSEQ-related inquiries, audit requests, compliance documentation, or to discuss MSO Logistics’ safety and environmental management practices in detail, please contact our global HSEQ team directly. We welcome engagement from clients, regulators, auditors, and prospective partners who share our commitment to the highest standards of health, safety, environmental, and quality management in the liquid bulk terminal industry.